Shipping & Pricing Info

Hamilton, Matangi, Ngaruawahia, Whatawhata and Opaupo – FREE Delivery on all orders.

North Island – FREE Delivery on all orders over $80 plus GST (or $92.00 including GST).  If your order is under $80 plus GST  – Shipping is $12 plus GST

South Island – Delivery charges will depend on the size and weight of your order.  We will email you the cost of the shipping for your approval before sending the order.

Order dispatched within 1 – 2 working days.

How long will it take for my parcel to be delivered by Aramex Couriers?

The delivery time depends on what region we are sending to.

Within Island: Overnight

Between the North & South Island: 2-3 days

For areas that are Out of Service or Rural please allow a further 2-4 days

Delivery option at checkout.

Authority to Leave Service – the Goods are automatically authorised to be left in a deemed safe place, as reasonably determined by the Carrier. If no safe place is determined, the Carrier will deliver the Goods to the nearest Depot or Parcel Connect Agent for collection by the receiving Customer.

Who’s liable if the parcel gets lost, stolen or damaged?

When you accept the “Authority to leave delivery” box at checkout, Bonanza Medical & Wholesalers Ltd are not liable for any loss or damage to the parcel.  Please leave a message in the box provided at checkout if you would like to specify a secure place for your parcel to be left.

Signature on Delivery 

Aramex Couriers will attempt to obtain a signature when delivering the Goods. If a signature cannot be obtained, the Carrier will deliver the Goods to the nearest Depot or Parcel Connect Agent for collection by the receiving Customer. The customer will be notified where to collect their item from by email or calling card.

How do I arrange a redelivery with Aramex Couriers?

We know it’s a pain missing your delivery, so we’ve got several easy options to get your parcel to you as quickly as possible:

1. Redeliver to the original address

Aramex Couriers is happy to re-deliver your parcel to the original address free of charge.  You can do this on the arrange a re-delivery page. Please note, they only offer one attempt at a re-delivery for free.

2. Redirect to a new address

You can arrange to have your parcel delivered to a new address for a small fee.  You can do this on the arrange a re-delivery page.

3. Depot pick up

You’re able to pick up your parcel directly from the depot, just make sure to contact us before you arrive to make sure your parcel is there.

4. Parcel Connect

In some locations, you’re able to have your parcel delivered to a Parcel Connect agent, where it can be collected at a time that suits you.  For more information visit the Parcel Connect website.